Junior Student Counsellor

Join ONE100 Consultants

At ONE100 Consultants, we are dedicated to helping students achieve their international education goals. With offices in Colombo and Melbourne, we offer expert guidance in university admissions, student visas, and career-focused study options with a strong focus Australia, New Zealand, the UK, and Canada.

Are you passionate about helping others and eager to start your career in the international education industry? At ONE100 Consultants, we open doors for students to pursue global education opportunities and we’re looking for freshers or interns who want to grow with us.

With offices in Colombo and Melbourne, we guide students through every step of studying abroad, from course selection to visa processing. Now, you can be part of that journey.

About the Role: Intern / Junior Student Counsellor

This is an excellent opportunity for recent graduates or final-year students to gain hands-on experience in student counselling, client communication, and overseas admissions support. You’ll work closely with our senior counsellors to assist students, respond to inquiries, and manage day-to-day communication.

This is a full-time role based in Colombo, with the flexibility of a hybrid work arrangement., ideal for individuals who want to build a long-term career in the education consultancy field.

What We’re Looking For

  • Fresh graduates or undergraduates (any discipline – training provided)
  • A warm, confident, and professional phone manner is essential
  • Excellent communication skills in Sinhala and English
  • Strong attention to detail and willingness to learn
  • Polite, friendly, and comfortable interacting with students and parents
  • Ability to work independently and take initiative

Key Responsibilities

  • Answer and follow up on student inquiries via phone, WhatsApp, email, and in person
  • Assist with student profiling and application documentation
  • Support counsellors in preparing visa files and maintaining student records
  • Maintain clear, courteous, and professional communication at all times
  • Learn and follow internal procedures and country-specific guidelines

You’ll Stand Out If You Have

  • Previous customer service or call handling experience
  • Familiarity with MS Office (Word, Excel, Outlook)
  • A genuine interest in international education
  • Great phone etiquette and active listening skills

What We Offer

  • Hands-on training and career mentoring
  • A friendly, professional work environment
  • Opportunity to transition into a permanent role based on performance
  • A chance to grow with a company making real impact in students’ lives

Apply Today

If this is you and ready to take the first step in your career and be part of a company that values integrity, impact, and innovation, we’d love to hear from you.

Email your resume to: talent@one100.lk
WhatsApp enquiries: +94 701 200 100

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ONE100 Consultants has guided thousands across borders and into brighter futures. We do it with integrity, clarity, and a commitment to every student.